Support & Help Center

Last updated: October 23, 2026

Main Street makers market at golden hour

Contact us

Phone or text: (575) 342-8970

Email: support@giglocalradar.com

We reply within 24 to 48 hours. For an emergency, call 911.

Send a message

Common questions

How do I stay safe meeting a buyer or seller?

Meet in a public place during the day. Use the safe meetup spots suggested in chat, share your plan with a Trusted Contact, and never send payment before you see the item. Use Report on any listing or message that feels wrong — our team reviews every report.

Does Gig Local Radar handle payments or shipping?

No. Buyers and sellers arrange payment, pickup, delivery or shipping directly. We take zero platform fees and zero commission — sellers keep 100% of every sale.

What do the four badges mean?

Verified Local Maker: our team confirmed the seller's legal name, local address and phone. Founding Maker: one of the first sellers in a town. Town Lead / Ambassador: an official Gig Local Radar team member launching a town. Local Creator: an approved creator who spotlights local makers.

How do I get the Verified Local Maker badge?

Open Seller Toolkit and fill in 'Get your Verified Local Maker badge' with your legal name, phone and local address, and confirm you make your own goods. Our team reviews it; the badge appears on your page once approved. Your address and phone are never shown publicly.

What is Radar Pro and what are boosts?

Radar Pro ($7.99/mo) unlocks extra seller tools. Boosts push a listing higher in your town's feed for a limited time. Friday Drops and Flash Drops are timed listings neighbors get alerted to.

How do referrals work?

Share your /join link. Each account can be referred once, you can't refer yourself, and the person you invite must post their first listing before you earn. Rewards are boost credits (up to three), not cash or free Pro.

Who can sponsor a town?

Independent, locally owned businesses only — no national chains, franchises or lead brokers. Choose Community Pillar ($49/mo) or Premier Main Street Anchor ($99/mo). Every sponsor is reviewed before going live, and declined sponsors are refunded automatically.

How do ambassadors get paid?

Ambassadors earn 25% recurring commission on eligible sponsor payments they refer, plus a $25 first-sponsor bounty and a $100 town launch bonus. A W-9 is required before payout.

Can I install Gig Local Radar like an app?

Yes. On your phone, open the site and choose 'Add to Home Screen' (or use the Install button). It opens full-screen like a regular app.

How do I delete my account?

Go to Account and use Delete my account. Your profile, listings and posts are removed and any paid plan is canceled.

More tips: Safety Tips. Want to help launch your town? Apply to be an ambassador.